Privacy Policy

We at MurGoo.com (Operated by Daanav Softwares) do respect your privacy and do work to provide you best service for your money. Rule of the thumb is when an Application Task does not requires personal data, it is not collected automatically in background, and all the processing is performed on your computer itself. You can continue reading about all the other tasks and actions performed as documented below.

In case you do have any concern(s) or question(s) about anything mentioned below, please do write back to Support@MurGoo.com and we will revert back to you as soon as possible.

Your Consent

By using MurGoo.com and software applications provided by or on MurGoo.com, you hereby consent to this Privacy Policy (and Additional Policies as mentioned below) and agree to its terms.

Data we Collect and Store

We do collect and store usage count of our Software Applications on your Computer for Free to try Applications. For Freeware Applications only basic data required for functionality of the software is stored onto your computer. When an Application does not requires Private Data, it is not collected and used, e.g RGB Color Generator does not requires any personal data and hence is not collected in background. Similarly another Freeware Application Mouse Cursor Color Picker does not requires personal data and hence no personal data is collected in background. Even in case of Screen OCR Software which performs Optical Character Recognition with the help of native Windows features, no personal information is collected in background by us.

We do collect and store given below information on our Cloud Server when you Pay Fees to Unlock Software Trial or Donate Money to us. This Information is provided to us by appropriate Payment Gateway so that we can provide you appropriate service or thank you for the donation.

  1. Email Address (Converted to Unidentifiable format) entered by you during Payment
  2. Software Name for which you have paid.
  3. Date and Time of the Payment.
  4. Number of Activations for which you have paid.

We do Collect and Update given below information on our Cloud Server when you Unlock the Software Trial.

  1. Computer Hardware Information
  2. Number of Activations you have used.

Your Email Address and Computer Hardware Information is Stored Partially on our Server so that the information stored on our Server cannot be used to identify your Email Address or Computer Hardware Information by anybody else apart from Software Applications Provided on MurGoo.com. As for example we store uprugocm1871 when we intend to store the Email Address Support@MurGoo.com. The Computer Hardware Information or Computer Identifier is also stored in Partial Format.

Access to Order Data (Billing and Delivery Information)

When you place an Order for a software with Payment Gateway, we do get Access to your given below Personal Information

  1. Your Name, Address, Company Name, Phone, Fax, etc provided during Payment
  2. Your Email Address provided during Payment

The Payment Gateway does not provides us any information with which we can deduct money from your Payment Method.

We do not store your Name or Address on our Cloud Server to do Automated Processing, however we do access this information to provide you appropriate customer support as and when required.

We also get Occasional Email from Payment Gateway or sent by you containing Order Information (Your Name, Address, Email Address, Software Name, Quantity, Amount, etc) to provide Appropriate Services in delayed delivery scenario, etc.

As mentioned above, we do store your Email Address, Software Name, Number of Activations, Date and Time of the Order on our Cloud Server to Provide you Access to Unlock the Software Trial.

We do not share your personal information with anyone outside of our affiliates.

We may retain the information that you provide by Email or any other appropriate method for extended periods of time for the purpose of providing you appropriate service.

Note that as Time Progresses, things can change and there can be updates posted to this Privacy Policy. You are invited to check this Privacy Policy frequently. In general our efforts are to reduce the private information stored as mentioned above, however if we make significant changes to this privacy policy, we will and if possible we will get your consent first.

Requests made by software application to Activation Server

When you Pay Activation Fees or Unlock Software Trial, a Request is sent to the Activation Server by Internet for Validation. Each such request tells Activation Server, the current IP Address of your Computer and other Technical Information about the request, which is typically transferred when you Browse a website with a Browser.

To analyze Online threats to Activation Server, we do enable Logging (or storing) of Requests. List of Requests (or so called Logs) are stored on Secure Cloud Server. The Logs are Not Stored in our Central Database and are instead stored in a different Database. The Logs are automatically deleted after 30 Days.

We do disable Storage of Logs when not required.

Additional Policies

The Personal / Non - Personal Data you share with other Websites Linked to our Website(s) is governed / controlled by respective Website(s) and we have no control over that. When Visiting other Linked Websites like Payment Gateway Website, Social Media Website or any other Website, Please do ensure that you do Read and Agree to the Privacy Policy of the respective Website before visiting other website(s) and / or sharing your Personal / Non - Personal Data.

Refund Policy

All our software downloads are provided on a try before buy basis. You are expected to download and try our software applications before making the payment. Please do pay only when you are fully satisfied with the software application and you are interested in using the software application after you do have utilised the trial usages.

In case you do face any issue for unlocking trial of the software utility for which you have paid & we cannot help you to trial limitations of the software, you can request a refund of the money paid. Yes we want all our customers to be fully satisfied with our services & we thrive to provide you a response within at max 24 hours of your query / concern.

Free Customer Support for 3 Months from the Date of Payment

In lieu for Payment of our Software Services, We do provide Free Customer Support 3 Months from the Date of Payment. Lifetime Customer Support for any of our products is not available currently.


Last Updated : 4th August 2025